Here is what each size looks like (1ml, 2ml, 5ml, and 10ml).
(We use several different container sizes for the vials, both under 2" in height, but the same amount of liquid in either.)
Sometimes we also sell samples in other sizes, but the product listing will always specify if it's a spray or vial (which does not have a sprayer).
Sample vials/atomizers will not usually be full to the top, as it's based on the amount of liquid (often in larger vials).
If your order arrives damaged, rest assured we'll take care of you! Simply send a photo of the broken item(s) to contact@decantplanet.com within 7 days of receiving the package, and we'll refund you ASAP.
However, we don't accept returns because:
1. Fragrance preferences are very personal, and not every scent is going to be loved by all. We encourage you to buy a small sample size first, because you might not like the scent.
2. Our commitment to ensuring that we never sell a fake is strict, and based on solely buying from highly reputable distributors. If we were to accept a return, we would not be able to re-sell it with 100% certainty that it was the same legitimate fragrance we shipped. (Scammers make extremely convincing fakes these days!)
Most orders ship within 48 hours! All orders ship within 3 business days.
When we get too backed up with orders, we temporarily close the cart to ensure that all existing orders continue to ship quickly. (You can read more about that here!)
Orders typically take between 4 and 9 days to arrive after shipping, but USPS can sometimes take longer in transit.
After we drop off the packages at the post office, we have no control over how long USPS takes, and we don't have access to any additional info than the tracking page shows.
USPS requires 14 days since the last tracking update before a package is deemed lost. Not just from when it was shipped, but 14 days since the most recent tracking update. Please wait 14 days since the last tracking update before reaching out to us about a USPS delay! If it reaches that point, we will absolutely refund or replace your order.
If you aren't comfortable accepting the possibility of USPS delays, which are out of our control, we ask that you don't order. We totally understand that it's frustrating when USPS is slow! However, there's nothing we can do and no other info we have access to after a package is dropped off - unless/until it's deemed lost, in which case we'll be happy to refund or replace your order!
If you do not request signature confirmation and the mail carrier marks the order as delivered, then it isn't eligible for a refund or replacement.
We don't automatically add signature confirmation because we recognize that it can be inconvenient if you're not home. However, we will gladly add shipping confirmation to any order upon request! For orders over $40, we'll add it for free. For smaller orders, the USPS cost to add signature confirmation is $3.70.
IF YOU DO NOT REQUEST SIGNATURE CONFIRMATION, YOUR ORDER WON'T BE ELIGIBLE FOR REPLACEMENT OR REFUND IF IT'S MARKED AS DELIVERED.
If we were an Amazon-sized company, we'd love to be able to replace/refund anything! But we're a very small team and need to make sure that we apply our policies consistently out of fairness to everyone.
Here's our guide to three different ways you can use them!
Yes! We only sell 100% authentic fragrances. Being so passionate about fragrance ourselves, we would never consider doing otherwise. We even recycle instead of re-sell the bottles we decant to make sure they aren't used by others for fakes.
Our decants contain the fragrance from the genuine bottle - just rebottled, repackaged and distributed by DecantPlanet LLC in Los Angeles. We have no affiliation, connection, or association with the manufacturers or brand owners of any fragrance. We buy the bottles ourselves!
There are two reasons you might encounter this:
1. We created product pages for every fragrance that we've ever tried. People can vote on which products we should stock next via the "notify me when restocked" feature. We monitor requests, and try to stock products that people ask for!
2. In addition to our regular stock, we also sell extras from our personal collections. These will often be one-offs or rare and limited edition fragrance samples.
You can view all In Stock items here, or select "Availability" when viewing product results, and select the "in stock" checkbox in the pop-out.
If your order arrives damaged, send a photo of the broken item(s) to contact@decantplanet.com within 7 days of receiving the package, and we'll refund you ASAP!
We package fragrances very securely, and we have a rate of less than 1 in 1,000 orders reporting any leak or damage. We also wrap parafilm around sprayer caps to prevent leaks in transit.
You're welcome to cancel any order that hasn't been packaged yet! To request a cancellation of a pending order, email us at contact@decantplanet.com with your order number, and we'll let you know if it's been packaged yet. If it hasn't, we'll cancel the order and refund you ASAP!
You can also see if it's been packaged yet by going to your order status page and checking if there's a tracking number. Sometimes it doesn't send the "order shipped" email until the next business day.
We ship from Los Angeles, CA.
We ship anywhere in the USA, where USPS Ground Advantage shipping is $5.99, or free for orders over $50!
(We're no longer able to offer Priority Mail shipping, due to perfume shipping regulations.)
We previously shipped to many international countries, but are no longer able to. We really wish we could! While there are international package forwarding services out there, we can't vouch for any of them. Many of them also cannot ship perfume, so please make sure to check with them before ordering if you're using a freight forwarder!
For more info on shipping, check out our Shipping & Return Policy.
DecantPlanet has no affiliation, connection, or association with the manufacturers or brand owners of any fragrance. Often we have decants made from our personal collection, or one-offs! Every fragrance sample we sell is authentic, just rebottled, repackaged and distributed by DecantPlanet in Los Angeles.
We're careful when decanting/labeling samples, to ensure that everyone always gets the fragrance they want - and perfumers' work doesn't get mislabeled!
We don't choose which fragrances to decant just by which will make the most money. Most of what we decant is either because it's going in a Best Of collection, or someone asked us to add it.
You can see how much we have left by adding whatever is available on the product page to your cart. We're unable to do bulk discounts or change the inventory of sizes left for our rare fragrances, sorry!
For example, if the product page showed three 1mls, four 2mls, and one 10ml, if you wanted to buy the rest of that fragrance you would need to order it as those sizes.
Unfortunately we don't sell empty or partial bottles, sorry!
We don't make any of the fragrances ourselves - they're all decanted from the original authentic bottles! If you have any concerns about ingredients or allergens in any fragrance, you can refer to the brand's own product info.
1. We love giving customers a fun experience! From personalized free sample deals to our rewards program and curated "Best Of" lists, we want to offer a fun way to sample fragrances. And customer service is extremely important to us - if we make a mistake, we aim to go above and beyond to make it right. (All we ask is that customers read the FAQs and shipping policy before ordering!)
2. Giving 5% of profits to charity and causes. Lately these include a focus on groups that have been under attack by the current administration such as immigrants and trans people. For example, CHIRLA and Transgender Law Center.
3. Being mindful about where we source our materials from. We avoid buying from any companies that openly support Trump, as well as companies like Amazon/Walmart.
4. Being environmentally conscious. The perfume industry creates a lot of waste - from the over-the-top packaging to the amount of plastic involved. We buy carbon offset credits from a great nonprofit called COTAP. They reduce carbon emissions through certified forestry projects in less developed regions, which also create earnings for rural farming communities.
We also use 100% recyclable mailers made from at least 30% recycled materials, biodegradable honeybomb paper, and tissue paper made from 100% recycled materials, along with several other eco-friendly packaging items. (We do sometimes have to use plastic bags!)
5. Respecting workers. We're committed to never starting anyone's pay at less than $25/hour, even for the most entry level work!